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FAQ

​How Do I Place An Order?

 

Add your desired items to the cart and when you have made all your selections head to your cart and checkout!

 

Payment and Shipping

 

I accept payments through this secure website using paypal, you can use a credit card through the site or use your own paypal account.

Items will ship within a few days most will ship same or next day. Please note that occasionally we have a high volume of orders and orders may take a bit longer to ship during those times.

Holidays when Post Office is closed orders will ship once the post office reopens.

REPAIRS

Please email me a photo and description of what needs to be done with your item and I will respond with a price and location of pickup/dropoff. Repairs will be completed within two weeks of dropoff. Payment is required at dropoff unless other arrangements have been made. Payment can only be made in cash for repair work.

I repair broken beaded jewelry including restringing, knotting, earrings, redesign etc.

I do not have the capability of soldering items.

​Secure Ordering & Payment Options

 

By making payments through Paypal all payment information is secure.

Returns & Refunds

 

I want you to be happy with your purchase so please contact me to make any returns. Returns can be made within 14 days of ship date, contact with me must be made first. Customer is responsible for return shipping.

NOTE: Kits and sample bead packs are NOT returnable. 

 

Privacy Policy

 

Your information is important and so is your privacy. We do NOT keep your credit card information anywhere on file.